If you’ve bought a Kidslox subscription, but don’t want to renew it once the current period expires, you can cancel it by following the instructions below:
If you bought a Kidslox subscription via the Store (App Store/Google Play Store), please use these instructions.
App Store: go to Device settings > Apple ID, iCloud Media line (device owner name is written there) > Subscriptions > Kidslox > Cancel Subscription.
Google Play: open the Google Play app > at the top right, tap the profile icon > tap Payments & subscriptions > Subscriptions > select the subscription you want to cancel > tap Cancel subscription > Follow the instructions.
If you bought a Kidslox subscription on our website (Kidslox.com), please use these instructions.
To stop the subscriptions auto-renewal you need to go to our website www.kidslox.com, click on the Login button, go to Account > Kidslox subscriptions >(scroll down the screen) > Cancel premium subscription.
Please note that after canceling the subscription you can still use Kidslox until the end of the designated period. Canceling a subscription changes the status of your account only after the current subscription period ends.
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