Possible pop-up messages

•  Kidslox can't connect to the device! Connect the iOS device and try again.

To continue the installation, please reconnect the mobile device to your desktop device via a USB cable. If the issue remains, please restart the iOS and desktop devices. Please, note that iTunes should be installed on the desktop device.

• Please reboot the device and try again

Please turn the mobile device OFF and then turn it ON again. Then run the installation process again.

• Please turn off Find my iPhone and try again. This feature can be enabled again after installation

Settings>Apple ID Account name>iCloud>Find my iPhone/iPad>Turn 'Find my iPhone/iPad' OFF

• Setup failed. Try again

Please turn the mobile device OFF and then turn it ON again. Then run the installation process again.

• Oops... You need to select ‘TRUST’ from the ‘Trust this Computer’ popup

Please take the connected device and tap the 'Trust This Computer' button. This is necessary for successful Advanced feature installation.

• Setup not finished. Try again

Please turn the mobile device OFF and then turn it ON again. Then run the installation process again.

• Enter iTunes encrypted password

Please enter the password which you created to protect your backups. You can get more information here: https://support.apple.com/en-us/HT205220

• Oops... Wrong password!

You can change the iTunes encrypted password following the instructions in this article. https://support.apple.com/en-us/HT205220

• Oops... Device locked. Please, unlock the device using passcode and press ‘OK’

Please take the connected device and enter the device passcode to unlock it (4 or 6 digits).

• WARNING! There are (device count) connected iOS devices. Please, unplug all devices except the device you want to setup Advanced features on

Only one device should be plugged in while setting up Advanced features.

• Need to install iTunes

If iTunes wasn't downloaded, please, click the button below, wait for the download to finish and then install iTunes.