On an IOS device, it is possible to have only one MDM profile. That's why if you are using another parental control app with an MDM profile, you won't be able to install Kidslox. In case you want to install and use Kidslox, you need to remove another MDM profile first. To do so, please use our instructions (they are applicable not only for Kidslox), which you can find here: https://app.kidslox.com/#/login?leave=true
On an Android device, you can have several parental control apps installed at the same time, but we would kindly recommend you not to, as it may cause incorrect work of them all. In case you want to install and use Kidslox, we would suggest removing other parental control apps first :)
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