Technical Issues
- I didn't receive a password reset link
- Can I use Kidslox and other parental control apps together?
- The password reset link doesn't work
- How can I supervise my child's device with Kidslox?
- How can I use fingerprint ID/face ID to log into Kidslox?
- How do I add the Kidslox widget to a device?
- How does Kidslox technically work?
- What happens if my child deletes Kidslox (iOS)?
- It asks me to connect the device, but it is connected (Advanced Features)
- I don't receive my weekly reports
- What does the red colour mean in Weekly Reports?
- It says that my child used the device, when it was blocked (Weekly Reports)
- Safari and App Store are available in Lock mode
- I get the message: 'Kidslox can’t be opened because Apple cannot check it for malicious software'
- All my apps have disappeared, how can I get them back?
- I can't switch modes, it says the server is clogged and pending. How can I fix it?