To solve the issue we recommend checking the inbox of the email address linked to your Kidslox account. We also recommend checking the junk/spam folders as well. The password reset e-mail should be in one of them. In case the e-mail is not there, please contact our team using the option below.
Articles in this section
- I didn't receive a password reset link
- Can I use Kidslox and other parental control apps together?
- The password reset link doesn't work
- How can I supervise my child's device with Kidslox?
- How can I use fingerprint ID/face ID to log into Kidslox?
- How do I add the Kidslox widget to a device?
- How does Kidslox technically work?
- What happens if my child deletes Kidslox (iOS)?
- It asks me to connect the device, but it is connected (Advanced Features)
- I don't receive my weekly reports
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