KIDSLOX
General Questions
- Does Kidslox block basic phone functions like calls and texting?
- How do I change the in-app language?
- How do I create a new device passcode?
- I’ve forgotten my password/pin, what should I do?
- SOS. Panic Button
- Telescope Feature on a child's Android device
Pricing and Subscription Information
- Can I use Kidslox for free?
- Do I have to pay for Kidslox for each device?
- How can I cancel my Kidslox Premium subscription?
- How do I change my subscription?
- How much does a Kidslox subscription cost?
- What are the differences between Kidslox 'Premium' & 'Free' plans?
Modes and Restrictions
- Can I block apps individually on Premium plan (iOS)?
- Can I block internet on my child device?
- Can I customize restrictions (child mode profiles)?
- Can Kidslox block Apple’s native apps such as iMessage and mail?
- Can Kidslox block specific apps (Android)?
- Can Kidslox block web browsers including Safari?
Schedules, Daily Limits and Timer Features
- Can I grant access for a certain amount of time per day?
- Daily Limits count too much time
- Daily Limits doesn't count down the time
- Daily limits flow
- How do I set up a schedule?
- How do I use the daily limits feature?
Location Tracking
- Can I locate mobile devices from a desktop computer?
- Can I use Kidslox location tracking and other tracking apps?
- How does location tracking technically work?
- What are the functions of the buttons?
- Why isn’t location tracking working on my child’s device (Android)?
- Why isn’t location tracking working on my child’s device (iOS)?
Adding Devices
- How can I log into my Kidslox account on the parent's device?
- How do I add an Android device?
- How do I add an iOS device?
- How do I add another parent device?
- How do I rename a child's device?
- I can't add my child's device (Android)
How Do I Activate 'Advanced' Features?
Removing Kidslox
Technical Issues
- I didn't receive a password reset link
- Can I use Kidslox and other parental control apps together?
- The password reset link doesn't work
- How can I supervise my child's device with Kidslox?
- How can I use fingerprint ID/face ID to log into Kidslox?
- How do I add the Kidslox widget to a device?